Riverglen Community Homes, Chattanooga, TN

For many of us here in Tennessee, especially in communities like Hixson, finding suitable and affordable long-term housing options is a critical consideration. Mobile home parks often serve as a vital part of the housing landscape, providing an accessible pathway to homeownership or long-term rental for individuals and families. Riverglen Community Homes in Hixson, TN, is one such property that may come up in your search. When exploring any residential community, particularly one that will be your home for an extended period, it's essential to gather as much information as possible to make an informed decision.

This article aims to provide an overview of Riverglen Community Homes in Hixson, TN, drawing directly from publicly available customer reviews. Our goal is to present a factual account of the reported experiences, allowing local users to weigh the various perspectives. Understanding the reported operational aspects, the condition of properties upon move-in, and the responsiveness of management can be crucial for anyone evaluating long-term living situations in our area. We will delve into the park's location, and, where information is available from reviews, discuss the services and features that contribute to the resident experience, ensuring transparency from the perspective of current and former tenants.

Riverglen Community Homes is located at 6633 Cassie Ln, Hixson, TN 37343, USA. This address places it in the Hixson area, a significant suburb of Chattanooga, Tennessee. Hixson is a thriving community known for its convenient access to various amenities, including shopping centers, restaurants, schools, and healthcare facilities. Its location in Hamilton County provides residents with a balance of suburban living and proximity to the larger metropolitan area of Chattanooga, offering extensive employment, recreational, and cultural opportunities.

The accessibility of Riverglen Community Homes benefits greatly from its Hixson location. Cassie Lane connects to larger local roads, which in turn provide easy access to major thoroughfares like US-27 and TN-153. This connectivity is crucial for residents commuting to work in Chattanooga or other parts of Hamilton County, and for quick trips to everyday necessities. For example, popular shopping destinations like Northgate Mall are typically a short drive away, as are numerous grocery stores and dining establishments. Beyond urban conveniences, Hixson is also well-situated for outdoor enthusiasts, with parks, lakes, and the Tennessee River offering opportunities for recreation like boating, fishing, and hiking. The location ensures that residents of Riverglen Community Homes are not isolated but rather well-integrated into the broader Hixson and Chattanooga communities, providing practical accessibility for daily life and leisure activities.

Based on the provided customer review, the services offered by Riverglen Community Homes are described with significant concerns regarding their quality and responsiveness.

Lot/Mobile Home Rental: The primary service is the rental of mobile home units or lots within the community for long-term residency.
Rent Collection: Management is noted for consistently "cashing the check," indicating their active role in collecting monthly payments from residents.
Initial Property Handover (as reported by one former tenant): A former resident reported receiving their mobile home in "awful conditions," detailing issues such as "mices, roaches, every room dirty and who knows what on the floors," despite being told it would be "ready to moved in." This suggests a reported failure in providing clean and habitable conditions upon initial occupancy.
Maintenance and Responsiveness (as reported by one former tenant): The review states that whenever there was an "issue with the mobile home they never answered," indicating a significant lack of responsiveness to maintenance requests or resident concerns over a three-year period.
Contract Renewal (as reported by one former tenant): The review mentions that management "didn’t renew our contract when asked," suggesting an absence of formalized long-term contracts or clear communication regarding lease agreements.
Management Stability (as reported by a long-term tenant): One long-term tenant noted seeing "Owners come and go," implying a history of changes in management or ownership over the years.
Unilateral Access and Lock Changes (as reported by one former tenant): A serious accusation is that Riverglen "broke in and changed the keys from the house" and "changed the locks" even when the resident "paid for the whole month" and had services still on, without prior communication. This suggests a disregard for tenant privacy and legal protocols for property access.
Disputed Cleaning Charges (as reported by one former tenant): Despite the resident extensively cleaning the mobile home upon departure, and staff reportedly stating it was "the cleanest mobile home ever," management allegedly attempted to charge a significant cleaning fee, indicating a dispute over final charges.

Based on the provided customer reviews, the "features" and "highlights" of Riverglen Community Homes are presented through a mixed lens, with one review highlighting significant concerns and another indicating long-term residency.

Long-Term Residency: One significant feature is that the park has facilitated very long-term residency for at least one tenant, who reported living there for 18 years (from 2001 to 2019) and expressing affection for the park with their daughter despite witnessing multiple ownership changes. This suggests a capacity for residents to establish deep roots within the community.
Location in Hixson, TN: The park's geographical location in Hixson, a suburb of Chattanooga, is an inherent feature. This provides residents with access to the amenities, schools, employment opportunities, and recreational activities available in the broader Chattanooga metropolitan area.
Affordable Housing Option (Implied): Mobile home parks typically serve as an affordable housing solution compared to traditional stick-built homes, which would be a key feature for individuals and families seeking cost-effective living arrangements.
Established Community: Having residents who have lived there for nearly two decades implies an established community, which can offer a sense of familiarity and neighborly interaction, although the specific nature of this community is not detailed.
History of Ownership/Management Changes: The long-term resident's comment about seeing "Owners come and go" highlights a history of management transitions, which can be a feature impacting the park's consistency and resident experience over time.
Reported Issues with Initial Conditions: A prominent feature, albeit a negative one, reported by a former tenant, is that mobile homes may be handed over in "awful conditions" with pest infestations and dirtiness upon move-in. This is a critical point for prospective tenants to be aware of.
Alleged Lack of Responsiveness: Another significant reported feature (negative) is the alleged unresponsiveness of management to mobile home issues and contract renewal requests, as well as unauthorized entry and lock changes. These are critical aspects of property management that directly impact resident well-being and rights.

Based on the provided customer reviews, there is no information available regarding promotions or special offers at Riverglen Community Homes. The reviews focus heavily on tenant experiences, particularly concerning property conditions, management responsiveness, and contractual issues, rather than marketing incentives.

Typically, mobile home parks offer lot rentals on a monthly basis, and their pricing structure might vary based on lot size, amenities offered (if any), and whether the mobile home itself is rented or owned by the tenant. It is uncommon for such communities to advertise "promotions" in the same way a retail business or short-term accommodation might.

For any local residents considering Riverglen Community Homes, it would be critically important to contact the management directly for the most current information on lot availability, rental rates, and any associated fees. Furthermore, given the serious concerns raised in the reviews, it would be highly advisable to thoroughly investigate the park's current operational status, management practices, and any legal compliance issues with relevant local housing authorities or consumer protection agencies in Hamilton County and the City of Hixson. This due diligence is essential before making any commitments.

For inquiries regarding Riverglen Community Homes, interested parties would typically use the following contact information. However, given the significant concerns raised in the provided customer reviews, particularly regarding property conditions, management practices, and potential legal issues, it is strongly recommended that any prospective residents also conduct independent verification with local governmental authorities.

Address: 6633 Cassie Ln, Hixson, TN 37343, USA

Phone: (423) 332-2323

Mobile Phone: +1 423-332-2323

It is crucial for individuals to understand that contacting the park directly may only provide one perspective on any reported issues. For a comprehensive understanding and to protect your interests, especially concerning the allegations of poor conditions, unresponsiveness, and unauthorized entry, contacting municipal and county housing departments, tenant rights organizations, or the Better Business Bureau in Hamilton County would be prudent. These resources can offer guidance on tenant rights and provide additional insights into the park's operational history and compliance records.

Based on the provided customer reviews, Riverglen Community Homes in Hixson, TN, presents a complex picture for locals considering it as a housing option. While one long-term resident expressed affection for the park, indicating that it can facilitate stable, lengthy tenancies for some, another former resident articulated significant and serious concerns that prospective tenants in Tennessee should be acutely aware of. These concerns range from alleged "awful conditions" of mobile homes upon move-in (including pests and dirtiness) and a reported lack of responsiveness from management regarding maintenance issues and contract renewals, to very serious allegations of unauthorized entry and lock changes.

For those of us in the Tennessee area seeking a new home, the decision of where to live is monumental. While mobile home parks can offer a more affordable entry point into homeownership or long-term rental, the documented experiences at Riverglen Community Homes suggest that thorough and diligent investigation is paramount. Before committing, any local individual or family should carefully inspect the specific mobile home unit, document its condition extensively with photos and videos, secure a clear and signed lease agreement, and understand all terms and conditions. Furthermore, it would be prudent to inquire with local housing authorities in Hamilton County and the City of Hixson about any past complaints, code violations, or legal actions involving Riverglen Community Homes to ensure you are fully informed about the environment and management practices. While the park’s Hixson location offers good access to amenities, the negative feedback highlights the critical importance of due diligence to protect your interests when considering this community as your home.