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Willowbrook Place










Willowbrook Place Overview
Rating
Phone (419) 531-3043
Address 5001 South Ave, Toledo, OH 43615, USA
Hours
Monday, 8:00 AM - 5:00 PM
Tuesday, 8:00 AM - 5:00 PM
Wednesday, 8:00 AM - 5:00 PM
Thursday, 8:00 AM - 5:00 PM
Friday, 8:00 AM - 5:00 PM
Saturday, 10:00 AM - 2:00 PM
Sunday, Closed
Willowbrook Place Location & Map
OhioLucas CountyToledoReynolds CornersSouth Avenue
Willowbrook Place About
For many Ohioans, finding an affordable and stable place to live is a significant consideration in today's housing market. Mobile home parks often present themselves as a solution, offering a pathway to homeownership or long-term rental in a community setting. In Toledo, Ohio, one such community is Willowbrook Place. When considering any residential option, especially a mobile home park, it's crucial for prospective residents to gather comprehensive and factual information to make an informed decision.
Willowbrook Place, like any residential community, has its own unique characteristics and resident experiences. Understanding these aspects is vital for local users in Ohio who might be exploring housing opportunities in the Toledo area. This article aims to provide an overview based on publicly available information, including direct feedback from residents, to help paint a realistic picture of what living at Willowbrook Place might entail.
This detailed overview will cover the known location and accessibility of Willowbrook Place, the general services one might expect from such a community, and key features or notable aspects that have been highlighted by residents. Our goal is to present a factual account to assist Ohioans in their housing search, ensuring they have the necessary insights to evaluate if Willowbrook Place aligns with their living preferences and expectations.
Willowbrook Place is located at 5001 South Ave, Toledo, OH 43615, USA. This address places the mobile home park within the vibrant city of Toledo, a major metropolitan area in Lucas County, Ohio. Its location on South Avenue provides direct access to a significant thoroughfare, making it relatively easy to navigate to and from the community.
For Ohio residents, living in Toledo offers the benefits of urban amenities, including diverse employment opportunities, educational institutions, healthcare facilities, and a wide array of shopping, dining, and entertainment options. The accessibility of Willowbrook Place means residents are generally well-connected to these city resources. Public transportation options in Toledo could also be a consideration for residents.
Being situated within a major city like Toledo means that while the community itself aims to provide a residential environment, it is embedded within a bustling urban landscape. This offers convenience for daily commutes and access to city life, which can be appealing to many Ohioans seeking housing within an urban core. The proximity to major roads facilitates travel throughout Toledo and to surrounding areas in Northwest Ohio.
Mobile home parks typically offer a range of services covered by the monthly lot rent. Based on the provided resident reviews, certain services and operational aspects can be inferred for Willowbrook Place. However, it's crucial to note that the reviews highlight significant dissatisfaction with several aspects of management and maintenance.
- Lot Rental: Residents pay a monthly fee for the lease of the land on which their manufactured home is situated. This is a standard service in mobile home communities.
- Community Management: There is an implied management structure, as evidenced by references to "the property," "Sun Communities" (the apparent owner/operator), and "community manager, Amanda." This management is responsible for park operations, rules enforcement, and addressing resident concerns.
- Maintenance (Community Areas): Services typically include the upkeep of common areas. However, resident feedback explicitly mentions issues with maintenance, including unattended pest problems and insufficient response to property damage by animals.
- Rule Enforcement: The park implements "rules," as indicated by "bs rules" mentioned in a review, and has processes for eviction for non-compliance, suggesting active enforcement.
- Billing and Collections: The park manages billing for lot rent and other fees, and utilizes collection agencies for outstanding debts, as detailed in one lengthy review.
- Community Park/Playground: There is a "community park" or playground area available for residents, although a review notes concerns about inappropriate items found there.
- Force Mowing: The park implements a "force mowed" policy, where if a resident's lot is not maintained to park standards, the park will mow it and charge a fee.
It is important for prospective residents to understand that while these services are offered, the customer reviews indicate significant issues with their execution, transparency, and the overall resident experience.
Based on the provided customer reviews, the "features" and "highlights" of Willowbrook Place are predominantly negative, highlighting significant challenges and concerns experienced by residents.
- Location in Toledo: Being situated in Toledo, Ohio, offers the benefit of urban amenities and accessibility to the city's resources. This is an inherent geographical feature.
- Community Park/Playground: The presence of a community park offers a recreational space, though its condition and safety are brought into question by one review.
However, the overwhelming majority of information provided by residents focuses on numerous negative "features" or significant issues:
- Undisclosed Fees and Eviction Notices: Residents report being hit with unexpected fees and receiving eviction notices shortly after moving in, without prior disclosure of all costs.
- Excessive Fees and Court Costs: Complaints include monthly "$500 worth of court fees on top of the $700 lot rent" and other "extra fee" like "force mowed" charges, making it difficult for residents to catch up on payments.
- Pest and Rodent Infestations: Severe issues with groundhogs, pregnant skunks, stray cats, and birds (carrying mites) burrowing under and living around homes are extensively detailed, with management reportedly disclaiming responsibility.
- Safety Concerns and Crime: Reports include "car break-ins" that were "unsolved" and allegations that the community manager's son was responsible for them, only stopping after a dangerous confrontation.
- Discriminatory Behavior: A specific instance of a "prejudice" woman allowing her dog to defecate in the yards of Black residents is described, with the management's response or lack thereof not detailed but implying an unsafe environment.
- Unsafe Home Conditions: A purchased mobile home was described as a "total fire hazard, rodent infested, and pest infested" upon move-in. Furthermore, a faulty ceiling fan wiring caused sparks, and an electrician identified additional fire hazards with the home's outlets requiring costly upgrades.
- Poor Management and Communication: Consistently negative experiences with management, including being unresponsive to pest issues, alleged involvement in criminal activity (via manager's son), and aggressive debt collection practices even after property relinquishment.
- Credit Damage from Collection Practices: A critical "little-known fact" is revealed about responsibility for lot rent during the gap between turning a home over to the bank and the park regaining control, leading to severe credit damage for previous residents.
- Overall Negative Living Environment: Terms like "hell," "nightmare," and "do not recommend" are used to describe the living experience, emphasizing it's "no place to raise a family!"
Based on this customer feedback, the prevailing "features" of Willowbrook Place appear to be related to significant challenges in management, maintenance, safety, and financial transparency.
Based on the provided customer reviews, Willowbrook Place, under the apparent management of Sun Communities, does not appear to offer any promotions or special offers that benefit residents. In fact, the reviews suggest a pattern of unexpected and significant fees that contradict the idea of beneficial offers.
Instead of promotions, the reviews highlight what could be considered "traps" or negative financial aspects:
- Undisclosed "Fees": A primary concern is residents being charged "fees" they were "never made aware of upon signing," leading to immediate financial distress.
- Exorbitant Court Fees: Monthly "court fees" of $500 are allegedly added to lot rent, which is an extremely high and aggressive financial penalty, not a promotion.
- **"Force Mowed" Charges:** Extra fees are imposed for property maintenance, without allowing residents to "get caught back up," suggesting a system designed to accumulate debt.
- Debt Collection After Move-Out: A particularly damaging "little-known fact" is revealed about continued responsibility for lot rent after moving out and relinquishing the home to the bank, leading to "collections" and "jacked up" credit.
- **"Deal of the Month" as a Cycle:** One reviewer cynically describes the park's cycle: a resident is driven out by fees, their former spot then becomes the "deal of the month" for the "next sucker," implying a manipulative sales tactic rather than genuine offers.
Given these severe negative accounts, prospective residents should be extremely cautious and assume that any advertised "deals" may be accompanied by hidden costs or unfavorable terms. It is paramount to scrutinize all lease agreements, fee structures, and exit clauses before considering any residency at Willowbrook Place.
For direct contact with Willowbrook Place, likely to inquire about housing, lot availability, or to address concerns, the following information is publicly provided:
- Address: 5001 South Ave, Toledo, OH 43615, USA
- Phone: (419) 531-3043
- Mobile Phone: +1 419-531-3043
Given the significant negative feedback regarding management and communication, prospective residents are strongly advised to approach any interactions with Willowbrook Place with extreme caution. It would be prudent to document all communications, obtain all agreements and fee schedules in writing, and potentially seek legal counsel to review any contracts before signing. This heightened vigilance is critical given the severe issues reported by previous residents.
Based on the overwhelmingly negative and severe feedback from multiple real customers, Willowbrook Place in Toledo, Ohio, presents itself as a residential option that is not suitable for locals and carries significant risks. The provided reviews paint a picture of a community fraught with numerous serious issues that directly impact residents' financial well-being, safety, and quality of life.
Locals in Ohio seeking a stable and comfortable living environment should be acutely aware of the reported problems. The allegations of undisclosed fees leading to swift eviction notices, combined with exorbitant monthly court fees and aggressive "force mowing" charges, suggest a financial model that traps residents in escalating debt, making it difficult to maintain solvency. This pattern of financial distress, allegedly leading to forced moves and subsequent credit damage through collections, directly contradicts the idea of affordable or stable housing.
Furthermore, the detailed accounts of pervasive pest and rodent infestations, unaddressed by management, create an unsanitary and uncomfortable living situation. More gravely, the reports of unsolved car break-ins, with allegations involving the community manager's family, and incidents of discriminatory behavior, point to serious safety and social issues within the community that are fundamentally antithetical to a supportive neighborhood. The description of homes being "fire hazard" with "jimmy-rigged" electrical components adds a critical layer of physical danger.
In conclusion, while Willowbrook Place is located in Toledo and might appear on housing searches, the factual customer feedback indicates a community where residents have experienced severe financial exploitation, significant safety concerns, inadequate property maintenance, and a profoundly distressing living environment. For Ohioans, especially families, looking for a place to build a secure and happy home, the documented experiences at Willowbrook Place suggest it is a location to approach with extreme caution, if not to avoid entirely, due to the critical and widespread issues reported by its former residents. It appears to be an environment where residents' well-being and financial stability are severely compromised, making it unsuitable for a positive local living experience.
Customer Reviews
All a scam I moved my family out of state to willowbrook. We had an eviction notice on our front door not even 2 weeks of being there not even unpacked yet for a “fee” we were never made aware of upon signing. Then they’ll make sure to slap $500 worth of court fees on top of the $700 lot rent every month not including any other extra fee they can throw in including being “force mowed” and make sure not to let you get caught back up and look forward to slamming it on you until you eventually have to move and boom they’re posting the “deal of the month”for the next sucker. You’ll also look forward to finding weed pipes in the slide of the community park and lose dogs running around attacking people, amongst an array of bs rules living here was hell . 10/10 do not recommend willowbrook or sun communities
This place is a nightmare! I was buying a mobile home. The home was a total fire hazard, rodent infested, and pest infested. I moved in and discovered they have a groundhog problem! The groundhog burrowed underneath my shed and the property said that’s MY problem even though these creatures are destroying THEIR tenant’s property. As it grew colder, I noticed that the groundhog dug a tunnel from my shed to underneath my house. Apparently the spot was already occupied by a pregnant skunk!!!! I believe she gave birth underneath my house because if I went to the bathroom in the master bedroom, I would startle them and they would spray (THE ENTIRE FAMILY)!!!! If that wasn’t bad enough, a few tenants moved and abandoned their cats, so now there’s fat stray cats in the community. And THEY also joined the fight to reside with underneath my house. Especially since the tenants across the street fed it regularly. I would come outside and the cat was lying on the ROOF OF MY CAR, when the cat would fight the other animals, it would get scared and jump up on my roof!!! How? He’d climb my stairs, jump on the recycle/trash bin, up on top of the shed, to the roof!!! My house seemed to be the only one with a gap underneath the carport. So birds would build multiple nests underneath my carport. At first, I like hearing them chirp. Then , an exterminator told me that I needed to get rid of them ASAP because they carry bird mites!!!! There were also a string of car break-ins in the community that were unsolved!!! It came to light that it’s the community manager, Amanda’s, son who’s responsible. And he only stopped because the wrong person caught him and almost shot him! There’s a woman in the community who is prejudice and she loves to walk her little dog throughout the community. She allows (actually encourages) the dog to poop in the yards of the Black residents. Then, when I caught her, she lied and said that it was my neighbor’s dog. She walks with a bag , as if she’s going to pick it up, but she doesn’t. I’ve actually watched her yank the dog’s leash and lead him over to MY yard and the lady across the street! Someone jimmy-rigged a gorgeous ceiling fan in my small dining room, using washers to level it out against my slanted ceiling. One day, I flicked on the light, and sparks began flying. I had it replaced. While the electrician was there, he told me that my house was still a fire hazard because the home’s outlets don’t have the same fire-protectant box and that if the circuit ever overloads, it WILL start a fire. He said I had to have them installed in EACH socket (of which, there were 13)!!! I finally moved out, per the instructions of the mortgage company. Sun Communities put me in collections!!!! Because a little-known fact that the debt collector told me, is that when you give the property back to the bank, there’s a gap in the time that you turn it over to them, and they turn it back over to the community. You are responsible for the rent during that gap in time. She also warned that she’s seen it take as long as 6 months!!!! So now my credit is jacked up!!! This place is a nightmare! And although they were bringing in a ton of new homes when I left, WHO WANTS RODENTS/PESTS/ANIMALS/STRAYS destroying their property?!? This is no place to raise a family!
This community has truly impressed me. Amanda is an outstanding property manager. She works hard to maintain this community looking good and in order. Might I add, Tracy is equally amazing. I moved into a brand-new mod home with my spouse, and all that was promised to be done was completed way ahead of schedule. This location is fantastic! And not only for socializing and family raising, but additionally, for the amazing property administration. Everything about this is just beautiful, and I would tell anyone searching for a lovely community and outstanding management that this is the place to be. Again, Amanda and Tracy have done a great job creating a homey atmosphere here.
I've been here 4 years. When me and my family first moved here we had zero issues. The first two years was excellent, the last two years has been hell. They let the kids around here do whatever they please. Throw rocks at your rental, leave trash on your front yard,cut through your property,hang around on your property. They say you need to have three complaints in a one month span I've had several and others had several with no consequences. They violate your peace. They sent a newsletter out saying $1,000.00 dollar fine if your caught feeding a stray cat but no fines for having unruly children. They pick and choose who to tow I've had my car towed $154.00 dollar fine. I called on a neighbor who had their car parked on the street and they said it's their family member that's staying with the family. But I thought it was no parking on the street period? Only for certain few.So glad this is my last year here.
Community is GREAT, this is a very children friendly community and all people show respect do not pay attention to the “Loud music” complaints from years ago as of December 2023 this community is very quite, well mannered and a great place to raise children. Zero observations of drug dealing, violence, or loud music. Staff at the front office are phenomenal people and very polite. 10/10 recommend.
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