Country Roads

The staff Alberto and Lucy are Amazing, very professional and have always been available when I call. They show their tenants respect and always strive to provide excellent service and a safe clean environment.

management is horrible . they work hard to get you in but once your in they don't care . let us move in with bugs all over the floor. doesn't matter if it's because of a previous extermination . why would you let somebody move in somewhere with literally over 50+ dead bugs everywhere . that's so disgusting . could count a million things wrong with the trailer . they barely made an effort to clean from previous owners . if you move somebody in you should probably make sure everything is in the right condition . it wasnt things that were hidden away , everything that needed to be fixed was literally in plain sight . been waiting months for somebody to fix our fridge seal . have spent over $50 on fridge seals trying to fix the problem ourselves cause management is completely unresponsive . lost lots of food that could have been ate but went bad due to fridge being broken . seriously do better . i would say you get what you pay for but over 1k a month to live in a trashed house with bad management is insane .

The manager has been working hard to make necessary changes! She is active on the grounds and can actually be found in the office working. The groundskeepers are doing a good job and the place is looking nice. It’s a nice improvement and I expect it will continue.

My sister's home is flooding for the 4th time as I type this mostly over the span of this past weekend and Thanksgiving is this Thursday. Friday Nov 22nd 2024 she came home to a flooded home for the second time in 2 months with so much constant running water coming from everywhere! The home has flooded every single day since Friday... Today is Nov 25th and we haven't heard back from anyone, the office is CLOSED and no one answers the office phone or emergency line!!! All of her belongings are ruined she can't host diner for her family and as a matter of fact her and my neice have been here with me for days!!! We've called the office hundreds of times as well as the emergency maintenance number with no response or return call from all of the messages we've left. There's water coming out of her walls toilets sink and bathtub and her rent increased over 200 dollars because water is bundled with the rent! I can only imagine what her rent will look like next month! Don't come here there's no JEA to call and send out a tech to make repairs then retract those charges off your bill and save the day! Maintenance does not exist here!!!!! You're just forced to ruin every towel rug and blanket you own while you wait for the mold to grow... She's been here for only 2 months and I'm so devastated for my little sister!!! We're going downtown to the courthouse tomorrow she will not pay Country Roads another dime! We'll make her rent payments at the courthouse until they're forced to send someone by the courts!!! Either the water and power are off for hours on end (which happened 2 weeks ago while I was visiting her) or it's flooding this place is absolutely deplorable!!! If you want to live in fear of losing practically everything you own in only 2 months then move here... Imagine losing your only possessions and your just starting out with a young child... Don't walk away, RUN!!! What a way to wish a new resident also very young and new family a Happy Thanksgiving!!!

Dirty rundown In.areas poor management and maintenance. The water is off 75 percent of t time. Be ware 6months have past and it is worse was hospitalized for 9 months In a coma more than once because they refuse to do maintenance and harassment is constant. Don't come here. If I had $$ I'd move but can't. This place is not worth the headache or worse