Horizon Land Management



Horizon Land Management Overview
Rating
Phone (440) 794-1656
Address 3043 OH-59, Ravenna, OH 44266, USA
Website http://www.horizonlandmgmt.com/
Hours
Monday, 9:00 AM - 0:00 AM
Tuesday, 9:00 AM - 0:00 AM
Wednesday, 9:00 AM - 0:00 AM
Thursday, 9:00 AM - 0:00 AM
Friday, 9:00 AM - 0:00 AM
Saturday, Closed
Sunday, Closed
Horizon Land Management Location & Map
OhioPortage CountyRavennaOhio 59
Horizon Land Management About
For many individuals and families in Ohio, mobile home parks offer a distinct housing alternative, often presenting a more accessible route to homeownership or affordable long-term rental options compared to traditional real estate. Horizon Land Management, a company that owns and operates manufactured home communities across the United States, including several in Ohio, has a presence in Ravenna, OH, at 3043 OH-59. This article aims to provide a clear, engaging, and informative overview for Ohio residents interested in mobile home park living, particularly as it relates to communities managed by Horizon Land Management. We will explore aspects of their operations, common services in such communities, and important considerations based on public information and resident feedback.
It's important to approach the topic of mobile home park living with a balanced perspective. While these communities can offer quiet and affordable living for many, the experience can vary significantly based on management practices, park maintenance, and community dynamics. Our goal is to present factual information and insights derived from real customer reviews, offering Ohio locals a comprehensive understanding of what to expect when considering a mobile home park under Horizon Land Management. This includes acknowledging both positive experiences and areas where residents have expressed concerns.
The Ohio regional office for Horizon Land Management is located at 3043 OH-59, Ravenna, OH 44266, USA. This address places the company's regional hub within Portage County, a strategic location that serves as a central point for their operations in Ohio. Ravenna itself is a city with a blend of historical character and modern conveniences, offering a decent quality of life with access to various amenities.
State Route 59 is a key thoroughfare in Ravenna, providing good accessibility to the office location and potentially to their nearby communities. For residents living in Horizon Land Management's various parks throughout Ohio (including other communities in Portage, Summit, and Wayne counties, as indicated by BBB information), the Ravenna office serves as a central administrative point.
In terms of general accessibility for locals in the Ravenna area, the location offers reasonable access to everyday necessities. Ravenna provides grocery stores, pharmacies, local businesses, and some dining options. For more extensive shopping, entertainment, and employment opportunities, larger cities like Kent (home to Kent State University, which is approximately 3.5 miles from the 3043 OH-59 address), Akron, and Cleveland are within a reasonable driving distance.
Outdoor recreational opportunities are also abundant in Portage County. West Branch State Park, a popular destination for boating, fishing, hiking, and camping, is a significant natural attraction nearby. Other local parks and natural preserves offer green spaces for relaxation and outdoor activities. While personal vehicle ownership is generally necessary for navigating the region, the location on a state route ensures relatively straightforward travel to and from Horizon Land Management's office and their various communities for residents across Northeast Ohio.
Horizon Land Management, as an owner and operator of manufactured home communities, typically provides a standard set of services to its residents. It's important to note that these services are generally tied to the management of the land and infrastructure, rather than direct home maintenance, although the latter is a significant point of discussion in reviews. The typical services offered by a mobile home park under such management include:
Lot Rental: The core service is the rental of individual plots of land where residents place their manufactured homes. This lot rent covers the use of the land and access to the park's common facilities and infrastructure.
Utility Hookups: The park provides the necessary connections for essential utilities such as water, sewer, and electricity to each lot. Residents are usually responsible for their individual consumption bills, but the park ensures the underlying infrastructure is in place.
Road and Common Area Maintenance: The maintenance of internal roads, street lighting, and shared green spaces within the park is typically the responsibility of management. This ensures accessibility and a presentable environment.
On-Site or Regional Management Oversight: Horizon Land Management operates multiple communities, meaning there is a broader corporate structure. While there may be local office managers, central oversight is provided by the regional or corporate team. The experience of this management, as highlighted in reviews, can vary.
However, it's crucial to address service-related concerns raised in reviews. One particularly critical review from a resident in a Horizon Land Management community (Moreland’s Trailer Court in Ridgeley, WV, but relevant as it's the same management company) highlights significant issues:
Maintenance Responsiveness and Quality: A major concern is the difficulty in getting "anyone to fix the problems in my home." The reviewer states, "They had one maintenance crew come in and they messed things up even worse and I refuse to let them back in my home." This points to issues with the quality and effectiveness of maintenance services. Another resident acknowledges that "the Maintenance people are stretched thin, since many of them are taking care of 3 parks at a time, with an avg of 50 or more homes per park," asking for "patience." This suggests a systemic issue with staffing impacting maintenance efficiency across multiple properties.
Utility Billing Concerns: The same critical review mentions water and sewage bills being "ridiculous for a trailer," indicating potential issues with utility cost management or billing practices.
Management Turnover: The presence of "four different Office Managers" in two years suggests high turnover, which can lead to inconsistencies in service and a lack of continuity for residents.
Communication Issues: There are mentions of unreturned calls/emails and a perceived lack of care for tenants from the corporate level, despite local managers trying to help.
Prospective residents should always inquire deeply about maintenance protocols, average response times, and utility billing structures when considering a home within a Horizon Land Management community.
Horizon Land Management's communities, including those in Ohio, offer a base set of features, though resident experiences highlight significant variations in their overall quality and maintenance.
Affordable Housing Option: Manufactured home communities generally provide a more budget-friendly housing solution compared to traditional single-family homes, making homeownership or long-term rental more accessible for many Ohio residents.
Community Living: These parks offer a sense of community, where residents live in close proximity and can foster neighborly relationships. One reviewer mentioned "It's quiet and peaceful here most of the time," indicating that a tranquil environment is possible.
Established Presence: Horizon Land Management operates 17 manufactured home communities in Ohio, indicating a significant and established presence in the state's housing market. Their Ohio Regional Office in Ravenna serves as a central hub for these operations.
However, it is vital for prospective residents to be fully aware of the significant concerns raised by current and former residents, as these often reflect the true living experience:
Maintenance Deficiencies: A recurring and severe criticism relates to maintenance, with one review stating problems remain unfixed for "over 2 years," and that previous attempts "messed things up even worse." This points to a significant challenge in getting timely and effective repairs done.
Increasing Costs Without Improvement: Concerns about "charging more and more money each year" without corresponding "fix" or improvements to the park are noted, raising questions about value for money.
Perceived Lack of Corporate Care: There's a strong sentiment that the company "don't care about the tenants," with specific mention of management turnover and perceived obstacles from higher-ups preventing local managers from assisting effectively. Threats of "eviction notice" for those who "stand up for yourself" also highlight a contentious relationship between some residents and management.
Staffing Shortages: One resident offered a perspective on maintenance issues, noting that "Maintenance people are stretched thin, since many of them are taking care of 3 parks at a time, with an avg of 50 or more homes per park." While offering a reason for delays, this is a clear operational challenge impacting residents.
Specific Home/Utility Issues: Complaints include issues with doors being poorly fixed and lights needing repair, along with concerns about high water and sewage bills.
Given these strong contrasting views, anyone considering a Horizon Land Management community in Ohio should undertake extensive due diligence, including visiting the specific park, speaking with current residents, and thoroughly reviewing the lease agreement and maintenance policies.
Information regarding specific promotions or special offers directly from Horizon Land Management for their mobile home park communities is not typically advertised broadly through general public reviews or listings. Companies operating multiple manufactured home communities often have varying incentives depending on current occupancy rates, regional market demands, and the specific inventory of homes or lots available within each park.
Such promotions might include:
Reduced Lot Rent: A temporary discount on the monthly lot rental fee for new residents for a specified period.
Move-in Credits: Assistance with costs associated with moving a manufactured home onto a lot, or credits towards initial setup fees.
Special Offers on Homes: If Horizon Land Management also sells homes within their communities, they might offer financing incentives or discounts on certain models.
For the most accurate and current information on any promotions, availability of lots or homes, and specific terms, prospective residents in Ohio are strongly encouraged to contact Horizon Land Management directly through their listed phone number or by visiting their Ohio Regional Office in Ravenna. This direct communication will allow you to inquire about any active offers and gather detailed information relevant to your specific housing needs.
For those in Ohio interested in learning more about Horizon Land Management's mobile home parks, inquiring about available properties, or discussing any specific concerns, you can reach them through the following contact details:
Address: 3043 OH-59, Ravenna, OH 44266, USA
Phone: (440) 794-1656
Mobile Phone: +1 440-794-1656
Direct contact by phone or a visit to their Ohio Regional Office is recommended for the most current and detailed information. This will allow prospective residents to speak with a representative, inquire about specific communities they manage, understand application processes, and discuss any questions related to community rules, maintenance, or available incentives.
For Ohio locals seeking affordable housing options, Horizon Land Management's various mobile home communities across the state, including those potentially managed from their Ravenna office, present a viable alternative to traditional homeownership or apartment rentals. The fundamental suitability lies in the often lower cost of entry into homeownership, which can be a significant draw for individuals and families looking to manage their housing budget more effectively. The presence of these communities across multiple counties (Portage, Summit, Wayne) provides diverse location choices within Northeast Ohio, allowing residents to choose a community that best fits their work or family needs.
However, based on resident feedback, suitability for Ohio locals also comes with considerable caveats that demand thorough investigation. While the prospect of a quiet, peaceful community (as one reviewer noted for "most of the time") is appealing, the widespread concerns regarding maintenance responsiveness, perceived lack of corporate care, increasing costs without improvements, and high staff turnover are critical factors that prospective residents must consider. The sentiment from some residents, feeling unheard or even threatened with eviction for voicing concerns, points to a potentially challenging tenant-management relationship in some areas.
Therefore, while Horizon Land Management offers a solution for affordable housing in Ohio, locals considering these communities are strongly advised to exercise significant caution and perform rigorous due diligence. This should include personally visiting the specific park they are interested in, extensively reviewing the lease agreement, understanding all fees (including utilities), and if possible, speaking directly with current residents about their experiences regarding maintenance, management support, and community satisfaction. By doing so, Ohioans can make the most informed decision about whether a Horizon Land Management community aligns with their expectations for comfortable, secure, and well-managed mobile home living.
Customer Reviews
I have lived in one of their communities (Moreland’s Trailer Court in Ridgeley WV) for over 2 years and I still can’t get anyone to fix the problems in my home. They had one maintenance crew come in and they messed things up even worse and I refuse to let them back in my home. They want to charge more and more money each year and the water and sewage bill is ridiculous for a trailer but they cant get someone that knows what they are doing to come in and fix the work right. Moreland is owned my Horizon Land Management and they are both awful and don’t care about the tenants. There are so many people here that have issues, but they’re too scared to step up. Because when you stand up for yourself, you get an eviction notice. And then they make your life a living hell after I’ve been here for two years, and there has been four different Office Managers, because they try to seem to help. And the people above them won’t let them. I really wish somebody from this company would actually truly care about their residents and actually help us. These pictures I’m attaching are just a few of the issues. The funny thing is the people that came in to fix my Door, and as you can see in the pictures, they didn’t do a very good job. They just made it worse the management once the same people to come in and fix my lights. To funny
My family and I have lived here for about 3-4 yrs now, I've had no real issues. A few odd complaints about the grass and the skirt on my trailer but thats not something I'll whine about. I do wish the rent was a bit cheaper. It's quiet and peaceful here most of the time. Now what a lot of people fail to understand is that the maintenance guys cannot engage in a dig at any time without permission of certain authorities and the marking of gas and electric lines. Sometimes the pieces needed get lost in transit from the delivery company, like the meters. The biggest issue, is the Maintenance people are stretched thin, since many of them are taking care of 3 parks at a time, with an avg of 50 or more homes per park. That's a lot of places for one person. So please exercise patience, they'll get to you.
ANNUAL RENT INCREASE: Lot rent goes up by about $40 every single year and there’s nothing that any of us can do about it. We’re stuck. This company has effectively limited their tenants ability to improve our station in life; we work hard to earn increased wages only to have these landlords demand more money every year, making it impossible for us to save money to get out of this place and improve our lives. It is a predatory business practice where ever year we receive an annual notice that reads the same: “Despite our best efforts to tighten our belts and control spending, due to rising inflation rates this year, we have incurred large increases in overall operating expenses including but not limited to real estate taxes, utilities, and vendor services.” Real estate taxes, utilities and vendor services have not increased to such a degree that this corporation needs to raise their rent year after year after year for an entire decade consistently. It’s not a matter of them being incapable of tightening their belts, it is a matter of the law allowing them to raise the rent rather they need it or not. They raise the rent not because they must, but because they can, and they use these funds to further the expansion of their corporate empire by buying more property and becoming landlord over more tenants. If they truly are in need of these increased rents in order to cover their business expenses, then someone from the government should restrict them from buying further property or expanding their business until they are able to manage their business more successfully, in a manner that does not require your tenants to pay for your expansions. If you claim you can’t pay your bills because of inflation, then you also shouldn’t be able to afford to buy more land or property, right? If money is the root of all evil, Corporate landlords are the tree.
Absolutely positively the worst customer service. Highest price around for lot rent anywhere in the rochester area. Do not move into any properties owned by these people. They add fees to everything. Management is non existing. Zero stars
Very terrible experience to deal with. Management consistently attempts to deflect and deny. The maintenance personnel are less than competent to deal with any issues when management finally send them out. Had repeated problems with water damage that this company failed to address properly.
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