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North Pointe Crossing










North Pointe Crossing Overview
Rating
Phone (260) 465-1000
Address 1 E Edgewater Dr N, Garrett, IN 46738, USA
Hours
Monday, 9:00 AM - 5:00 PM
Tuesday, 9:00 AM - 5:00 PM
Wednesday, 9:00 AM - 5:00 PM
Thursday, 9:00 AM - 5:00 PM
Friday, 9:00 AM - 5:00 PM
Saturday, Closed
Sunday, Closed
North Pointe Crossing Location & Map
IndianaDeKalb CountyGarrettEast Edgewater Drive North
North Pointe Crossing About
For many Hoosiers seeking diverse housing options, manufactured home communities can present an alternative to traditional stick-built homes or apartment living. These communities often aim to provide a more affordable entry point into homeownership or a flexible rental solution. North Pointe Crossing, located in Garrett, Indiana, is one such manufactured home community that serves residents in DeKalb County.
North Pointe Crossing, established in 1989 with approximately 100 units, offers a specific style of community living. Like any residential area, it has its own set of characteristics, management practices, and resident experiences that shape its overall environment. Manufactured home communities typically involve residents owning their homes while leasing the land, or renting both the home and the lot. This model can appeal to individuals and families looking for independence, some outdoor space, and potentially lower housing costs compared to conventional real estate.
The decision to move into any community, especially a manufactured home park, involves carefully weighing various factors, including the condition of homes, community rules, management responsiveness, and the overall atmosphere. While the concept offers advantages, understanding the specific realities of a place like North Pointe Crossing, informed by the experiences of those who live there, is essential for prospective residents in Indiana.
This article aims to provide a clear and factual overview of North Pointe Crossing. We will delve into its location and accessibility within Garrett, examine the services it is understood to offer, highlight its features, discuss potential promotions, and provide key contact information. Crucially, we will also integrate insights from real customer reviews to offer a balanced perspective, allowing Indiana locals to make an informed decision about whether North Pointe Crossing aligns with their housing needs and expectations in this part of the state.
North Pointe Crossing Manufactured Home Community is situated at 1 E Edgewater Dr N, Garrett, IN 46738, USA. This address places the community within the city limits of Garrett, a small but vibrant city in DeKalb County, Indiana. Garrett is known for its friendly, small-town atmosphere, offering a blend of local amenities and a quieter pace of life compared to larger urban centers.
The community's location on East Edgewater Drive North provides relatively easy access to key routes within Garrett and the surrounding region. Residents can quickly reach State Road 3, a significant north-south highway that connects Garrett to Auburn to the north and Fort Wayne to the south. Fort Wayne, a major metropolitan area, is approximately a 25-30 minute drive away, providing residents with access to a broader range of employment opportunities, extensive shopping centers, diverse dining options, and cultural attractions. This makes North Pointe Crossing a feasible option for those who work or frequently visit Fort Wayne but prefer to live in a smaller community.
Within Garrett itself, residents have access to essential services and local conveniences. The community is generally within a reasonable driving distance of grocery stores, local shops, and eateries. Examples of nearby commercial areas include the Auburn Shoppes, Auburn Commons, and Auburn Shopping Center, all typically within a 6-minute drive, offering a variety of retail and service options.
For families, access to the Garrett-Keyser-Butler Community Schools district is a key consideration. The community's location supports convenient commutes to local schools. Recreational opportunities in Garrett often include local parks and community events, contributing to the quality of life.
It is worth noting that while the general location offers accessibility, one resident review mentioned issues with internal park roads, stating they are "bad full of potholes and rough" in a nearby mobile home park managed by the same phone number. While this comment specifically refers to a different community (Auburn Crossing, also managed by the same number), it is a relevant point for prospective residents to consider when assessing the physical infrastructure within North Pointe Crossing itself during a visit. Overall, North Pointe Crossing's location in Garrett aims to balance peaceful community living with practical access to regional amenities.
North Pointe Crossing Manufactured Home Community strives to provide a managed environment for its residents, offering services that typically encompass property oversight and resident support. The management contact listed for North Pointe Crossing is Ms. Jackie Hook.
On-Site Management: The community provides on-site management. A manager is typically responsible for overseeing daily operations, enforcing community rules, handling administrative tasks, and acting as a point of contact for resident inquiries and concerns. While some online reviews mention issues with responsiveness under "newest management," direct on-site management aims to offer a local presence for residents.
Home Sales: North Pointe Crossing facilitates the sale of manufactured homes within its community. While current listings and specific conditions (e.g., whether homes are new or pre-owned, and their condition) are best confirmed directly, the community serves as a venue for purchasing manufactured homes.
Lot Rentals: For those who own a manufactured home but require a space, North Pointe Crossing offers lots for rent within the community. This includes access to the community's shared infrastructure.
Maintenance and Upkeep (Implied): As a managed community, there's an implied service of maintaining common areas and addressing infrastructure issues. However, resident reviews indicate significant concerns in this area, with reports of "no flooring," "no appliances" in homes upon move-in, and "mold" issues in rented units requiring tenant-funded repairs. Another review noted that "nothing gets done about" various issues, suggesting challenges with consistent maintenance and rule enforcement.
Utility Connections (Implied): While not explicitly detailed, mobile home parks generally provide the infrastructure for utility connections (water, sewer, electric, gas). However, issues with utility service reliability were noted in a review for a nearby park under similar management ("water constantly is being repaired often with no notice"), which could be a consideration for North Pointe Crossing as well.
It is critical for prospective residents to understand that while these services are typically offered, the quality and responsiveness of these services, particularly maintenance and problem resolution, have been subject to significant negative feedback in online reviews. Claims of "shady business practices," mold, and lack of repairs suggest that due diligence is paramount.
North Pointe Crossing Manufactured Home Community, while offering a particular style of housing, has certain inherent features and aspects that are common to such communities.
Manufactured Home Living: The core feature is the provision of manufactured homes, which often offer a more affordable housing option compared to traditional site-built homes. These homes can provide a sense of individual ownership and privacy that differs from apartment living, typically including a private lot space.
Community Structure: As a structured community with approximately 100 units, it offers a defined neighborhood environment. This can foster a sense of belonging for some residents, and potentially lead to shared community spaces, though specific communal amenities are not explicitly detailed in general public information beyond the addresses suggesting residential lots.
Location in Garrett, IN: The community's location provides access to the amenities of Garrett, a smaller city in DeKalb County, and reasonable commuting distance to larger urban centers like Fort Wayne. This allows residents to enjoy a quieter pace of life while still having access to necessary services and employment opportunities.
Dedicated Management: The presence of a named manager (Ms. Jackie Hook) and a management office (implied through contact information) suggests an intent to provide oversight and resident support for community operations.
However, it is vital to acknowledge that several serious concerns have been raised by residents, which profoundly impact the perceived "highlights" of the community:
Home Condition Issues: Reviews explicitly state that homes are sold/rented with "MOLD, no flooring and no appliances," forcing residents to incur significant personal expenses for repairs. This directly contradicts the expectation of a livable home and poses health concerns.
Lack of Privacy/Security: A review mentions "too many people roaming thru yard, no privacy" and being "threatened by my neighbor," along with "constant police activity due to crime." These serious claims undermine the sense of safety and community that a residential park should ideally offer.
Maintenance Negligence: Feedback indicates that "nothing gets done about" various resident complaints, and instances of "throwing Christmas trees out their patio door on to the natural gas leading into" go unaddressed. This suggests a significant failing in property management and rule enforcement, impacting overall living quality and safety.
Management Practices: Concerns about "shady business practices" and threats of legal action against former residents who reported issues like mold, even with photographic evidence, paint a negative picture of management-resident relations.
In light of these serious criticisms from residents, any "features" must be viewed with extreme caution. Prospective residents should conduct extensive due diligence and on-site inspection.
Information regarding specific promotions or special offers for North Pointe Crossing Manufactured Home Community is not readily available through public search. Unlike some larger, professionally managed communities that frequently advertise incentives, the provided resident reviews and general online listings do not highlight any ongoing or short-term promotions.
Typically, manufactured home communities might offer promotions such as:
Reduced Rent Specials: A discount on the first month's rent or a period of reduced lot rent for new residents.
Move-in Incentives: Waived application fees, reduced security deposits, or credits towards initial utility hook-ups.
Home Purchase Discounts: Price reductions on specific manufactured homes for sale within the community, or favorable financing terms.
However, the available public information for North Pointe Crossing, particularly from resident feedback, does not indicate any such positive incentives. Instead, the reviews highlight concerns that might overshadow any potential offers:
High Application Costs: One review for a similarly managed property (Ben Mar shares the same phone number) noted that the "cost to apply and to get a background check is absolutely outrageous with out even the guarantee of getting in." This suggests that initial costs for prospective residents might be a deterrent rather than an incentive.
Undisclosed Repair Costs: The most significant "hidden cost" mentioned by a resident is the need to spend "about $1,000 to fix" mold, flooring, and appliance issues in a newly rented trailer, contradicting any expectation of a move-in ready home.
Potential Legal Threats: The claim by a former resident of being threatened with court action by management after reporting significant issues like mold indicates a contentious environment rather than one offering promotions or a positive resident experience.
Given the serious nature of these negative experiences reported by residents, it is highly unlikely that any promotional offers, if they exist, would be sufficient to offset the concerns raised about the fundamental living conditions and management practices.
Prospective residents in Indiana interested in North Pointe Crossing are strongly advised to directly contact the management to inquire about any current offers. However, it is even more critical to thoroughly inspect any potential home and the community environment in person, and to seek independent advice before committing, as the reported issues could far outweigh any promotional benefits.
For individuals in Indiana interested in contacting North Pointe Crossing Manufactured Home Community, inquiring about available homes, or discussing the park's policies, direct communication with the management is the most appropriate first step.
Here is the publicly available contact information for North Pointe Crossing:
Address: 1 E Edgewater Dr N, Garrett, IN 46738, USA
Phone: (260) 465-1000
Mobile Phone: +1 260-465-1000 (This often rings to the same number or is an alternative contact.)
Manager: Ms. Jackie Hook (as per BBB profile)
When making contact, it is highly recommended that prospective residents prepare a comprehensive list of questions, especially in light of the significant concerns raised in online reviews. Key areas to inquire about should include:
Current availability and detailed condition reports for homes for sale or rent, requesting pre-inspection if possible.
Full breakdown of all fees: application fees, background check fees, security deposits, lot rent, and any other recurring charges.
Specific policies regarding maintenance responsiveness, particularly for issues like mold, plumbing, and general repairs.
Detailed community rules and regulations, including those pertaining to property upkeep, pet policies, noise, and neighbor interactions.
Information on security measures or management's approach to addressing resident safety concerns and police activity within the park.
Confirmation of all utilities provided and any restrictions on service providers.
Given the serious nature of the negative reviews, including claims of mold, lack of repairs, and contentious interactions with management, potential residents are strongly advised to document all communications, take extensive photos and videos during any visits, and consider seeking independent advice before entering into any agreements.
For residents of Indiana considering manufactured home living in Garrett, North Pointe Crossing presents a complex picture that requires careful and thorough evaluation. While the concept of manufactured home communities can offer a pathway to more affordable housing, the suitability of North Pointe Crossing is heavily impacted by significant and consistent negative resident feedback.
On paper, the appeal of a manufactured home park lies in its potential to provide a sense of independent living with a private yard, often at a lower cost than traditional homes. North Pointe Crossing's location in Garrett offers access to small-town charm and a reasonable commute to the larger amenities of Fort Wayne. For some, the availability of manufactured homes for purchase or rent might initially seem like a viable housing solution within their budget.
However, the available public data, particularly direct resident testimonials, raises serious concerns that severely undermine its suitability. Reports of homes being sold/rented with fundamental issues like "MOLD, no flooring and no appliances," requiring significant personal investment from new residents to fix, are alarming. These issues not only represent unexpected financial burdens but also pose potential health risks. The alleged lack of maintenance and enforcement of basic community standards, as well as claims of "too many people roaming thru yard, no privacy" and "constant police activity due to crime," directly contradict the expectations of a safe, well-managed, and comfortable living environment. Furthermore, contentious interactions with management, including threats of legal action over legitimate complaints, suggest a challenging resident-management relationship.
In light of these serious criticisms, North Pointe Crossing would only be suitable for Indiana locals who are prepared to undertake extensive personal due diligence. This would include a rigorous inspection of any home before signing, detailed documentation of its condition, a clear understanding of all terms and conditions (including a robust review of lease agreements), and a willingness to navigate potential ongoing issues related to property maintenance, safety, and management responsiveness. It appears that any potential initial affordability might be significantly offset by unforeseen repair costs, lack of desired amenities, and a potentially stressful living environment. Therefore, while manufactured home living remains a viable option for many Hoosiers, prospective residents should exercise extreme caution and gather comprehensive information directly from the community and independent sources before considering North Pointe Crossing as their home.
Customer Reviews
Do not come here!!! They sell trailers with MOLD, no flooring and no appliances! We moved into a trailer fast trying to get moved here from another city and they wouldn’t let us look at it so I should have taken it as a sign but this was the only place we had to come to when we were moving on a deadline so my husband could make his new job on time. The laundry room had mold in it and we had to tear out the dry wall and re do it. Come to find out the kitchen had mold too! All in the cabinets and walls and we spent about 1,000 $ to fix it all. We ended up leaving because our kids were getting sick from the mold and they went into the house after and told me they would see my in court! I said I have all the proof from Tammy in text messages where she acknowledged the mold and flooring and everything with pictures! So idk why they would take me to court when they would most likely lose that case. I wouldn’t move here if I were you they have some shady business practices.
I have lived here for 10 years and is not run like a Mobile home park people throwing Christmas trees out their patio door on to the natural gas leading into and nothing gets done about it i can't mow my yard with out being threatened by my neighbor
We've lived here for almost a year now and all things considered it a pretty nice place to live! It's quiet, most everyone is friendly, and it's very well kept. Management makes sure everyone's lawn stays cut, trimmed, and there aren't a bunch kids bikes and toys cluttering up. And they're Fair about enforcing the park rules! The lot rent is very reasonable and garbage pickup in included with the Water bill. This is a very comfortable place to live, a place where you can let your kids go out and play without worrying to much, and a place that has a Genuine sense community about it!
Park manager is extremely rude when I asked for corporates number the first time she said it's their policy that they can't hand it out. I even recorded a video the second time. An hour an 10 minutes before they close I went in asking for corporates number and a copy of their rules and regulations she began to.say she was leaving in 10 minutes but I see no reason why she can't give me the rules and regulations in that amount of time. If anyone has corporates number id greatly appreciate it. I highly recommend this park finds a new manager before people start moving since we as adults can't have a guest at our house for more then an hour without being harassed!!!
Management is rude, unhelpful, and gives absolutely no warnings about changes. Just the other day they put a no parking sign in my yard while my car was parked on the road in front of the house. We got fined for a guest having loud music but the people across the street get away with it everyday. Our guests can’t park in front of the house and have to park in overflow and walk. I swear this place is trying to get rid of people with kids because toys can’t be left out and swing sets are not allowed. Highly recommend not living here, if you have kids warning the maintence man is a child molester and nobody is doing anything about it, even though management is aware of the situation. Apparently you can live here if you molest a child but not if you have a felony.
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